Survey Finds Companies Not Prepared for Agentic AI
by
May 5, 2026
Last week, John wrote a blog titled: “.” In it, he explores the risks agentic AI poses to the retail industry. Recent insights from Deloitte suggest that trend may be playing out across the economy at large. Despite big plans to adopt agentic AI workflows, Deloitte found that current guardrails and risk management systems are woefully inadequate:
“By 2027, 74% of respondents expect their companies to be using AI agents at least “moderately.” Of those respondents, 23% expect to use it “extensively,” and 5% expect to fully integrate agents as a core component of their business operations… Yet approximately 80% of the organizations surveyed currently lack mature governance capabilities for agentic AI, such as clear boundaries for agents that define which decisions they can make independently versus which require human approval, real-time monitoring systems that track agent behavior and flag anomalies, and audit trails that capture the full chain of agent actions to help ensure accountability and enable continuous improvement.”
We saw one of the first large profile instances of agentic chaos just last week. PocketOS, a developer that makes software used in the car rental industry, experienced a major disruption at the hands of an AI agent. An AI agent used by the company deleted its entire code base. As a result, car rental software went down at rental agencies, leaving customers stranded. This caused a two-day delay before PocketOS could restore its data from an off-site three-month-old backup. Poor agentic management is going to cause more crises as companies continue to adopt agents. The time for risk management and guardrails is now, not in the middle of a preventable crisis later.